Most of you won’t read every word on this blog post.  In fact, I wouldn’t be surprised if most of you do much more than skim-read over the content here, casting your well-trained CV-reading eyes at speed from section to section looking for the key bits of interest that might be worth lingering over a little longer.  Although in the case of this blog, I know it’s more the tid-bits of salacious gossip, rumour and general recruitment scuttlebutt that you crave, rather than the impressive employer list, work history, or technical qualifications of a CV.

But despite receiving more than a few suggestions that I pass comment on certain recently liquidated recruitment businesses, that’s not happening.  Not this week anyway.

What I’m getting at is that all of our reading habits have changed significantly over recent years.  Where once upon a time, sitting in fuggy train carriages swaying towards work, people might have read a newspaper from cover to cover, that simply does not happen anymore.  So bombarded are we by information and digital content, so desperate are we to consume as much as possible, as quickly as possible, so we can do so many other things in our busy lives, that the art of skim reading has become a universal necessity rather than a unique skill.

And the exact same thing has happened to jobseeker behaviour over recent years too.

Let me put this in some context.  My week began at a breakfast forum hosted by SEEK to discuss industry trends and announce upcoming product launches and whatnot.  While discussing what SEEK could do better to get more relevant candidates applying for jobs, ie. ones that at least even barely match the requirements of the job advertised, an increasingly loud and overwrought voice piped up.  The voice belonged to a hugely experienced recruitment business owner who has been training up wide-eyed junior recruiters for many years now.  The claim made (in increasingly forceful tones to a room full of other hugely experienced recruitment leaders) was that it’s simply a matter of training up young recruiters to write proper job ads that clearly enunciate the exact requirements of successful candidates.  If the recruiter receives a totally inappropriate application then it must be the fault of the recruiter who wrote the ad, not the confused jobseeker.

What complete codswallop.

You see, the way we consume information these days has made its’ way into jobseeker behaviour too.  In an effort to speed up, automate, multi-task, and be more efficient, jobseekers these days don’t read ads properly, if at all.  So it doesn’t actually matter what you write in them, right?  They will still pop up a keyword from the ad, taken out of context but not understood by the machines, but trust blindly in the machines anyway and spam off a CV in the vague hope if might be slightly relevant to the person the recruiter is seeking.

Here’s an example:  I popped an ad up yesterday that contains the words:

…to pen an individual job ad for each role would mean I’d have no time left to reply to any of you (and us recruiters get a bad enough rap for that as it is, but you’ll hear back from us even if you’re not a recruiter and are in fact an IT professional or procurement manager who hasn’t read this ad properly).

Guess what?  Yep, six applications (and counting) from people ranging from IT helpdesk to administrators and payroll clerks.  Not one from an actual recruiter… (well none that I’d let on about anyway!)

One of our clients recently admitted to us that they have given up taking the time to write a perfectly-crafted job ad these days as their investigations revealed that it makes no difference to the quality of response.

So, does it really matter anymore what we actually write in our job ads?  Might as well have some fun with them, I say.

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Most of you will be aware by now that football’s most cantankerous, cheating, boorish, red-nosed, successful manager of all time has announced his retirement from management.  Imagine, if you will, that you were the recruitment consultant commissioned by the Manchester United board to conduct an executive search assignment for finding his successor.

Pretty sweet deal, no doubt about it.  How much will they be willing to pay for his successor, do you think?  Maybe 80k per week?  15% fee on that and you’d take some beating on the office whiteboard for that Quarter…

This would be the nuts of the job brief given to you, as many have suggested was the board’s cast iron wishlist while planning ahead for this day:

  • Successful track record within elite European competition
  • Demonstrable success on the field with major honours and trophies won
  • Proven ability to manage big egos among the playing staff
Watching another game of football yesterday morning in a client’s office, I mentioned that it looked like David Moyes was going to get the job.  Everton’s manager ticks not a single box of that previously espoused wishlist, and my viewing companions all disagreed.  Being recruiters themselves, they should surely have experienced what was to come, though.

How many of you in recruitment have taken down a detailed job brief from a client, only for them to turn around a fortnight later, once you have been sending through perfectly-suited candidates in vain, to tell you they have found someone themselves?  It’s happened to us all of course, but what is often the most galling in these circumstances, is when you find out that the person they have managed to find themselves (enabling them to adopt the smug air of self-satisfaction, “hey this recruitment lark is easy” type stance) doesn’t even remotely match the original job brief.

What they are, though, is pretty much exactly the same kind of person as the one they were looking to replace.  The opportunity for a fresh approach, a new direction, a chance for change, is spurned in the face of the dependable, tried, tested.  It’s the risk free option and many of you will have stood by helplessly, beseeching your clients in as humble a way as possible that this isn’t what they originally asked you to find, but the decision will have been made, the fee lost, your time wasted.

Amazingly enough this is exactly what happened overnight in one of the world’s highest profile succession planning pieces of recruitment of all time.  Many assumed that someone like Jose Mourinho would get the job, for he does indeed tick all of the boxes above, including staunch Man Utd fan and Aussie rec-to-rec Luke Collard.  But no, they did indeed plump for David Moyes in the end.  No European experience.  No trophies won.  No ego-maniacs in his dressing room which was assembled on a shoestring budget.  An admirable manager, no doubt about it, but very much the safe choice, the board bowing to Fergie’s wishes once more as he seeks to replace himself with a carbon copy of himself 20 years earlier.

Remember this next time you’re sitting in front of a client taking down a detailed job brief.  Be a true consultant to their business and make sure they are truly committed to the brief they are telling you, especially when they tell you they are going to chuck an ad on SEEK themselves “just in case” too.

Mind you, I doubt Moyes’ agent is complaining too much right now.  Probably the easiest piece of negotiating he’s ever had to do.
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Sourcing Summit Special Offer

May 2, 2013

This week we have an awesome special offer for all of you cool, savvy and switched-on Whiteboard readers.  The company that brought the much talked about RHUB to New Zealand last year are bringing the first ever Sourcing Summit #SOSUNZ to Auckland in just a couple of weeks’ time and there’s a pretty awesome line [...]

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ANZAC Hangover…Is Anyone Recruiting Out There?

April 25, 2013

Welcome to another Friday Whiteboard and I hope you all had an enjoyable ANZAC Day off yesterday.  I received an offer for a candidate which wasn’t entirely expected on a public holiday, but there you go, always recruiting and all that.  I made the call before 1pm too so hopefully the little recruitment stall at [...]

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Seven Month Itch – AoG revisited

April 18, 2013

The big news in our industry last year was undoubtedly the shenanigans in our capital city resulting in a panel of 40+ recruitment suppliers onto the All of Government recruitment services contract.  After what eventually descended into a bitter and acrimonious RFP process characterised by finger-pointing, points-scoring and pants-dropping by many within our industry, many of [...]

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Tear Up The CVs

April 11, 2013

When I received yet another CV yesterday saying that the candidate could “work well in a team and also autonomously” I wondered, what is the bloody point of this?  Why do we still insist on receiving a daunting stack of CV’s for every job we recruit when they have by and large melted down into a [...]

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Recruiters and Rocket Scientists

April 4, 2013

Anyone can do recruitment.  It isn’t exactly rocket science, right? Heard that good old chestnut before?  Of course you have.  How about the fact that there’s no barriers to entry in recruitment? (Yawn).  That all we’re doing is chucking ads up on job boards (ok some are, hopefully many others offer more than that).  That [...]

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Good Friday Whiteboard Marshmallow Goodness

March 28, 2013

Friday = a post on The Whiteboard. Good Friday = looong weekend coming, as well as a new shed delivery in half an hour and then a BBQ round some mates house. So all that’s left to say for today is Happy Easter everyone, from your favourite Rice Consulting peeps… Have a well-deserved break everyone [...]

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Positive Discrimination: Positively Good for Business

March 21, 2013

Due to your usual blogger currently schmoozing his way around Christchurch, blogging responsibility has again fallen to me for another week. Please note that there was no mention of this in my original position description. My twitter feed this week as been alive with talk of gender equality, with BNZ recently being awarded the Inaugural [...]

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The End of Jobs (.co.nz)

March 14, 2013

This week we were greeted with the sad announcement from Jobs.co.nz that they had placed themselves into voluntary liquidation.  Sad, from a few different angles really.  A product that caused barely a ripple on the Australasian market dominance of SEEK ultimately failed in its’ bid to change the prescribed and traditional way of things.  I’m a change [...]

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